FAQ
- How does EasyFinder™ work?
- What are the criteria that I can select in placing my balance search?
- What balances are included in the EasyFinder™?
- What is the benefit of choosing “Special Offer” balances?
- What is the function of your country selector situated at the upper right corner of the EasyFinder™ website?
- Can I get multiple quotations?
- Other than requesting for a quote, what other offerings can EasyFinder™ suggest for someone who is looking for the right balance?
- Do you offer recommendations?
- Why can’t I see the “price” value on your EasyFinder™ website?
- Who will contact me after requesting my quote?
How does EasyFinder™ work?
EasyFinder™ works by selecting criteria which can be selected on the left-block side of www.lab-balance.com. The criteria will act as “filter” in narrowing the balance selection.
What are the criteria that I can select in placing my balance search?
Criteria are divided into the following filter selectors:
- Workplace
- Readability
- Weighing Range
- Adjustment/Calibration
- Applicable Regulations
- Weighing Tolerance
- Minimum Weight
- Data Documentation
- Connectivity
What balances are included in the EasyFinder™?
All balances from the METTLER TOLEDO Laboratory Weighing portfolio are included. Exceptions are manual mass comparators, moisture analyzers and weighing modules.
What is the benefit of choosing “Special Offer” balances?
These are DeltaRange and DualRange balances which are known to save you more money. See our Glossary of Terms
What is the function of your country selector situated at the upper right corner of the EasyFinder™ website?
We use this function to detect your country-specific IP which means, EasyFinderTM will only show you balances which are only available in your country.
Can I get multiple quotations?
Yes. You can request quotes up to 3 balances.
Other than requesting for a quote, what other offerings can EasyFinder™ suggest for someone who is looking for the right balance?
After selecting your desired balance, on our request quote form, you have the option to get information relating to our on-site services, technical support or even product information. We also offer additional hardware and software options that will get along with your selected balance.
Do you offer recommendations?
Yes. These recommendations are simply optional add-ons that will go along with your selected balance. We normally recommend the following:
- Calibration weights
- Installation and Calibration service
- Software
Why can’t I see the “price” value on your EasyFinder™ website?
We can only provide a qualitative price indication. To get actual pricing, select "Get a Quote” button and fill-in the request form and submit to contact a METTLER TOLEDO representative and you will receive detailed information on our pricing and product availability.
Who will contact me after requesting my quote?
You have the option to select how we can contact you via these options:
- via e-mail
- via post
- via fax
- or a local representative from our market organization based in your country will contact you for further info and correspondence regarding your request and interest.